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MAXWEB LTD undertakes to deliver services purchased and paid for without undue delay, excluding situations where there are external circumstances beyond our control affecting the delivery of service. A number of our services are automatically provisioned, and will be delivered immediately (with the exception of new customers as noted above).

Typical lead times for services that are not automatically provisioned, once payment has been received in full, are below:

  • Webhosting – 1 to 24 hours
  • Domain name registration – 24 to 48 hours
  • “In Stock” Dedicated servers – 1 to 48 hours
  • “Custom build” Dedicated servers – 3 to 14 days

Please note that these are guidelines only. If you require a more specific timescale for your ordered service, or your service is not listed, please ask your designated account manager or sales representative.

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